As part of the implementation of a long-term digital development strategy for tourism, DMO Karakalpakstan held a working online meeting with representatives of the French technology company Resonoon, based in Lyon, France. The company specializes in developing artificial intelligence solutions for automating communications and digital customer services.

During the meeting, the Resonoon team presented its AI-powered platform and demonstrated the capabilities of intelligent chat and voice assistants, as well as modern approaches to automating communication with visitors through websites, messengers, and other digital channels.

Special attention was given to a new product currently being prepared for launch, aimed at automating the creation and management of social media content. Resonoon representatives also expressed their interest in potential cooperation in this area.

For its part, the DMO Karakalpakstan team presented its strategic vision for the digital transformation of the region’s tourism sector. In particular, the parties discussed plans to develop a unified digital tourism platform for Karakalpakstan, which in the future could bring together information on tourist attractions, routes, events, services, and other elements of the region’s tourism ecosystem.

Following the meeting, the parties exchanged professional experience and discussed current trends in the application of artificial intelligence in tourism destination management.

DMO Karakalpakstan will continue exploring international best practices and modern digital technologies that can contribute to improving the quality of tourism services and further developing the region’s tourism sector.